Management Consulting and Training - International Management Technologies

What you can strengthen<br>with C3 inside
Balanced Scorecard
Baldrige National Quality Award
Best Practices
Change Agent
Customer Relationship Management (CRM)
Culture Change
Customer Satisfaction
Customer Service
Design for Six Sigma
Government Performance
Management Training
Measurement
Quality Function Deployment (QFD)
Six Sigma
Strategic Planning
Voice of the Customer

  
 

IMTC3

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Customer-Centered Culture (C3) Phase 5 Deployment

Phase 5: Celebrating Success Along 8 Dimensions

-- Phase 5: Celebrating Success Along 8 Dimensions --

It is helpful to see measures that confirm your success. If we have helped you set up your balanced scorecard in Phase 2.5, we're now ready in Phase 5 to begin seeing impact from project teams. Monthly reporting and review should lead to adjustments in tactics.

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"Creating a Customer-Centered Culture", the Customer-Centered Culture (C3) Model, the C3 logo and the 8 Dimensions Model are service marks or registered trademarks of International Management Technologies, Inc. ©2008 Management Consulting and Training - International Management Technologies. All rights reserved.