Client Testimonials

State of Missouri
Press Release from the Governor's Office
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Delta Dental
I strongly recommend Rob as a presenter!
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ASQ Section 1508 St. Petersburg/Tampa
Steve Babb, Programs Chair
Powerful insight!
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Louisville MSD
Herbert J. Schardein, Executive Director
450% increase in 1st time problem diagnosis!
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Huberty Performance Learning, LLC
Tom Huberty, CEO
Recommend Rob for Quality Guru!
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Redline Advisors
Murray Wade, President, Redline Advisors
What a refreshing change!
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Texas Department of State Health Services
David Biemer
You certainly opened our eyes!
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City of Calgary
Bob Hawkesworth, Alderman, Ward 4
Truly eye opening methodology!
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Naval Air Depot
Cherry Point, North Carolina
Pacita D. Whatley, C3 Project Manager
A proven, practical approach!
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State of Missouri - Dept. of Economic Development
Joe Driskill, Director
The light bulb came on!
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Northwest Airlines
Bruce Rismiller, Executive Vice President
We must learn to think like our customers!
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Motorola Management Institute
Motorola, Inc.
Carlton Braun, Corporate Director and Vice President
Excellent tools to implement culture change!
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AT&T Global Business Communications Systems
Hazel Mays, Quality Manager
Definitely NOT for the faint-hearted!
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The Louisville and Jefferson County Metropolitan Sewer District
Pat C. Kirk, Quality Improvement Manager
Return on our investment in a short timeframe!
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Lawrence Livermore National Laboratory
Michael Mosby, Senior Project Manager
Best methodology-a must have for any organization!
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Lawrence Livermore National Laboratory
Clifford Keys, Operations Division Manager
The most practical approach!
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NAVAIR
Bruce LaViolette, ISO 9000 Director
C3 is an invaluable tool to support ISO 9000!
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State of Missouri - Office of Excellence in Customer Service
Lois Heldenbrand, Director
Promotes immediate, cost effective application!
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AT& T
John Hyatt, Customer Satisfaction Manager
This program will benefit any company!
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Eastman Kodak
John Powers, Director
Creates excitment about what's possible!
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Park Nicollet Clinic
Eric Schned, M.D.
A critical message!
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Department of Revenue, State of Missouri
Quentin Wilson
Very high return on investment of time and money!
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American Honda Motor Company
Steve McAlexander, Assistant Vice President
This is not soft training!
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Ericsson
Natalie Fortier, TQM Manager
This changed the way we think about the customer!
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Arvada
Katy Word
Real life examples that audiences can relate to!
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Kudos from an Author
Ken Miller
C3 is ground breaking and absolutely essential!
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