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Courses > Chartering Projects for High ROI

-- Course Outline --


There are many problems you can solve with traditional tools. Some of them may create improvement that customers will actually notice. Why leave it to chance? This session is for those who want to achieve measurably improved customer satisfaction and at least 5:1 return on investment.

Emphasis is given to:

  1. Linking projects to strategic and customer outcomes

  2. Precisely describing the current situation that is to be changed

  3. Responsibilities of the players

  4. Measures of success



You will learn:

Traditional Change Strategies

  • Problem-driven

  • Process-driven

  • Cost-driven

  • Training-driven


C3-6S Change Strategy

  • Linked to strategic and customer outcomes: keeping the end in mind

  • High leverage products for DFSS vs. low-hanging fruit

  • High readiness

  • High visibility of results, not activity


Identifying high ROI Products

  • Rapid product inventory

  • 3 ways to organize products

  • Selecting the critical few high ROI products


Responsibilities

  • Project sponsor/champion criteria

  • Rules of engagement

  • Team member selection


Creating the Project charter

  • Describing the current situation with low ambiguity

  • A well-defined problem is half-solved

  • Scope, pace and measures of success

  • What does ‘done’ mean?

For more information about this course, contact us.



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